Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel

The staff was very friendly. I had an issue with my reservation and Deanna was able to straighten it out with no problems. She was super sweet and friendly. All the other staff were great as well. The hotel was clean and easy to access. It was quiet. I liked that the layout of the hotel is exactly like other new Holiday Inn Express hotels.

The breakfast was excellent--really appreciate that the oatmeal was prepared in a slow cooker; loved my cinnamon bagel. The comfort of the bed was exceptional. We had been looking for a quiet, reasonable place close to Chicago. (We make our halfway stop from Minnesota as close to Chicago as possible--we will be coming back here regularly! There is a new, lively shopping area (The Arboretum) nearby which had several meal choices.

Very clean, nice staff, location

I was disappointed that there was no yogurt or milk products because your truck did not make it in for delivery. I think the hotel should’ve gone out and bought products from a grocery store. But the gentleman in the area that was there maintaining the breakfast area and the food was fabulous!! He was very nice and helpful and made up for the lacking of the cold products. I would give him a 10+ star!

Very nice, super clean hotel. The staff were friendly and professional. Great location; only about a 15-20 minute drive from O'Hare and an ideal place to stay if you're heading in a northerly direction. Will definitely stay there again!